Location
London
All Departments
Administration & Customer Service
Advertising Salary
£31,000 to £33,000 plus large company benefits
Contract Type
Permanent
Support Services/Facilities

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Mail and Reprographics Supervisor

Location: London (Customer Site) 

Contract Type: Permanent

Salary Package: £31,000 to £33,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: The working hours are varying shifts which will cover 7:00am till 10:00pm
 
Interview Process: 2-stage process

Why SCC?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working & core hours in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company
Role purpose:

With Quality, Innovation, Passion and Teamwork as our core values, SCC / FLOW AI require a Mail and Reprographics Coordinator on a permanent basis. SCC / FLOW AI Document Services provide a Managed print, digitised and Hybrid Mail service. A successful candidate will be based at our client site.

Security Clearance (or willingness to apply) is required for this role
 
Key responsibilities:
  • Act as coordinator for the Mail and Reprographics department
  • Oversee daily operation of print and mail room.
  • Escalate any major issues to account manager.
  • Assist with month end billing.
  • Provide periodic reports in the form of MI to higher management.
  • Cover account manager role during absence.
  • Process client packages via onsite track and trace service.
  • Book couriers as required and maintain records of transactions.
  • Frank outbound mail for Royal Mail delivery.
  • Complete print and bind requests in a timely fashion as required according to SLA.
  • Procure outsources branded and large format print and key solutions.
  • Maintain a clean and tidy work area.
  • Process security access passes for office staff
  • Manage fleet of printers and liaise supplier and engineer call outs
  • Manage stationery stocks on the office floor
  • Log Health and Safety hazards on site to facilities management team.
  • Process and distribute in bound mail to its appropriate destination.
Skills and experience:
  • Good background in customer facing role(s).
  • Experience working in a Print and Mail team leader environment.
  • Good working knowledge and experience of Fiery Command Workstation, guillotines, franking and wire binding machinery.
  • Ability to work with bulk print, courier and mail requests.
  • Ability to work under pressure and to tight deadlines.
  • Good working knowledge of Microsoft Outlook, Excel, word, power point and Adobe Acrobat.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

 
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
 
Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/
 
 

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