Location
Birmingham
All Departments
Apprenticeships
Advertising Salary
£16,500
Contract Type
Apprentice
Service

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Repair Centre Administrator Apprentice

Location: Birmingham (Tyseley)

Contract Type: Apprenticeship

Salary Package: £16,500

Why SCC?
  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company
Great opportunity now exists if you are looking to start your administration career with an apprenticeship.
 
The Repair Administration Apprentice role will be providing a first-class administration support to the Repair Centre operations team. 

Key Responsibilities:
  • Provide a professional Administration service to local Repair Centre teams
  • Monitor and process reactive elements as required within the Repair Centre
  • Carry out relevant Warranty Administration Processes e.g. Log Claims, arrange Part returns etc. 
  • Ensure that telephones are answered promptly at all times
  • Undertake request as required
  • Escalate any process of none conformances to Line Manager
  • Provide support and cover for Inventory Role as and when required
  • Manually handle physical items with variable size and weights, assistance provided where required
Skills, Knowledge and Experience:
  • Excellent administration skills
  • Ability to carry out day to day tasks within agreed time scales
  • Ability to communicate effectively with all levels
  • Capable of working under pressure and within timescales
  • Good attention to detail
  • Ability to gain Security Clearance

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

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