Location
South Coast
All Departments
Engineering & Logistics
Advertising Salary
Excellent Salary plus Vehicle plus Large Company Benefits
Contract Type
Permanent
IT

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: IT Field Delivery Engineer 

Location: Field / South Coast

Contract Type: Permanent (Mon - Fri)

Salary Package: Excellent Salary plus Vehicle plus Large Company Benefits

Why SCC?
  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company
Role Purpose:
To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA).  Work efficiently and proactively to deliver IT support services to a wide portfolio of customers within the required SLAs. Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner. Become a trusted adviser to the customer across a range of technical areas.
 
Key Responsibilities:
  • To repair diagnose and replace PC’s, Laptops, Printers, retail equipment and associated peripherals.
  • Complete part movements (RMA generation & physical movement) in a timely and accurate manner, returning items as directed by the Branch within company guidelines.
  • Assist other engineers in the delivery of service to our customers.
  • Be able to do some customer rebuilds and basic configuration.
  • Be aware of AV and some Printer repairs.
  • Must have full UK driving Licence where required to perform the role.
  • Respond to any requests for information from your line management in a timely manner.
Skills & experience:
  • Knowledge of PC, Laptop, Printer & associated peripherals operation
  • Experience in Desktop/Laptop and Printers
  • Good customer facing skills.
  • Ability to gain SC Clearance.
  • Full UK Driving Licence

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

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