We are actively building diverse teams and welcome applications from everyone.
Role: IT Field Delivery Engineer (Mon- Fri)
Location: Field based role covering Anglia region
Contract Type: Full Time / Permanent
Salary Package: Excellent Salary plus Vehicle plus large company benefits
Hours: 9.00 am – 5.30 pm Monday – Friday.
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
To provide high quality and timely field based support to SCC customers, within the North West region
Key responsibilities:
- Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs
- Work efficiently and proactively to deliver IT support services to a wide portfolio of customers
- Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
- Become a trusted adviser to the customer across a range of technical areas
Skills and experience:
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Experience of supporting a range of PC, Server, Laptop, Printer technologies within a site or field environment.
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Pride yourself on delivering the highest quality service to the customer.
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Relish the prospect of the opportunities to train in new technologies and services
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Possess excellent customer service skills.
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Have strong communications skills and be a strong team player
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Hold a full UK Driving Licence
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As you will be sometimes working alongside our colleagues in the UK Public Sector, you will be required to attain Security Clearance without conditions or caveats