We are actively building diverse teams and welcome applications from everyone.
Role: Platform Engineering – Senior Infrastructure Engineer
Location: Birmingham - CV2 (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Fixed-Term Contract (12 months)
Salary Package: £60,000 - £75,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
The Senior Infrastructure Engineer is a key role within the Platform Engineering and Services function accountable for the Management and Maintenance of all Data centre services Infrastructure environments, management tooling and the Services delivered from them
This role is responsible for delivering best in practice Infrastructure Lifecycle management and evolution of Technologies and services delivered from Infrastructure platforms. The Senior Engineer is expected to take a lead role in project delivery; working closely with Architects to develop and challenge designs and ensure projects are delivered to an agreed specification.
Security clearance or willingness to apply will be required for this role.
Key responsibilities:
- Building, maintaining and 4th line support for Platform Services.
- Act as a point of escalation for other Platform Engineers.
- Take a lead role in key Platform Projects, ensuring all project work is delivered to an agreed specification.
- Ensuring platform services are maintained, upgraded and in a supportable state.
- Work with the Infrastructure Architects to improve the infrastructure and assist in developing new services and capabilities.
- Create and support automation capabilities for infrastructure services.
- Ability to challenge technical experts in a reasoned and logical manner to explore all possible solutions.
- To adhere to all company policies and processes as communicated by line management in accordance with corporate ISO accreditation levels.
- Provide a courteous service and professional approach to both internal and external customers and to the delivery of allocated tasks as required.
- To perform any other duties from time to time that may be required by your line manager.
Skills and experience:
- Strong all-round infrastructure skills including a good working knowledge and experience of Virtualisation, Backup, Security, Networking, Monitoring and Storage Technologies.
- In-depth experience of the following technologies: VMware vSphere & vCloud Director, Veeam Backup and Replication, Zerto, Hyper-V & SCVMM & Logic Monitor
- Good working knowledge of Azure & Entra, IBM Storage and Brocade FC SAN Switches
- Experience of working with automation and orchestration toolsets.
- Experience working with Cisco and Fortigate Firewalls.
- Knowledge of IDS/IPS technologies.
- Exposure to project management and service management industry best practises (PRINCE2, ITIL v3).
- Proven experience of acting as a technical lead on large-scale infrastructure deployments.
- Demonstrated ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents.
- Excellent communications skills, both oral and written.
- Excellent documentation skills across technical, process and customer facing documentation
- Strong organisation and time management skills
- Ability to manage multiple priorities and meet deadlines
- Adaptable and flexible in a fast-paced environment
- Positive attitude and strong work ethic
- Ability to collaborate effectively with cross-functional teams
- Must be able to obtain the security levels required in order to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts.