We are actively building diverse teams and welcome applications from everyone.
Role: Software Solution Specialist
Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
To build strategic relationships with new and existing customers, creating incremental sales by advocating for SCC Software UK’s customer portfolio. Solution Specialists work collaboratively with the account team and are responsible for the business opportunity until it is contracted, ensuring a smooth transition into delivery/transaction.
You are excited by the opportunity to add value to the customer and are keen to share relevant insights and knowledge, so the customer wants to meet with you. You build strong rapport by consulting with the customer to understand what their objectives are and then by delivering on these requirements.
You are clear on the customer’s priorities, and these are reflected in account plans and prioritisation of your time. You demonstrate a strong understanding of the buying and budgeting process, and you use this knowledge to build compelling commercial offers. You possess a systematic approach to building, expanding and deepening customer relationships. Your mindset enables you to balance the long and the short-term to maximise the lifetime value for the customer.
This role focuses on selling third-party licensing solutions and associated services. The successful candidate will be responsible for growing revenues and profitability for SCC’s Software UK Division through effective selling to SCC customers and new name customers.
Key responsibilities:
- Achieve Targets: Meet or exceed annual gross margin targets as set by SCC at the beginning of the financial year.
- Pipeline Management: Develop and maintain a robust and accurate pipeline within SCC’s CRM system Sales Hub working in collaboration with SCC’s Branch Teams, sufficient to achieve or ex-ceed target.
- Territory Planning: Create and execute a Territory Plan that maximises returns from customers and identifies product and solution whitespace in your territory.
- Vendor Relationships: Cultivate strong relationships with relevant vendors and vendor man-agement teams to create co-sell opportunities and drive vendor-generated pass-through deals.
- Sales Cycle Management: Oversee key aspects of the sales cycle, from customer engagement through to deal closure and handover to delivery.
- Market Insight: Understand the competitive landscape and position SCC to win by emphasising our differentiators.
- Product/Service Evolution: Contribute to the development of product and service roadmaps by identifying repeatable customer challenges that can be profitably addressed.
- Cross-Selling: Demonstrate working knowledge of other SCC products and services to support the generation of collaborative pipeline for other divisions.
- Revenue Recognition: Maximise revenue recognition by constructing optimal commercial terms.
Skills and experience:
Experience:
• Demonstrable sales experience within the technology sector.
• Proven track record of delivering margin growth.
• Experience of selling one or more of Software UK’s solution themes.
• Background in working with both commercial and public sector customers.
• Proficient in engaging with key solution vendors and ISVs.
• Knowledge of purchasing and budgeting processes to drive the sales process.
Skills:
• Ability to communicate compelling responses to customer challenges both verbally and in writing.
• Capable of constructing complex license deals and positioning software-based solutions.
• Possesses a systematic approach to building, expanding, and deepening customer relationships.
• Ability to manage multiple priorities and meet deadlines.
• Strong organisational and time management skills.
• Vendor aligned certifications to demonstrate vendor knowledge and engagement.
Personal Attributes:
• High level of integrity and professionalism.
• Ambitious and action oriented.
• Resilient, tenacious, positive and determined.
• Collaborates well with internal teams to meet customer requirements
• Adaptable and flexible in a fast-paced environment.
Interpersonal:
• Strong interpersonal and relationship-building skills.
• Exceptional stakeholder management skills, capable of engaging and clearly communicating with teams across the vendor landscape, the Software UK Division and the wider SCC business.
• Excellent communication and negotiation abilities.
• Proficient in presenting to diverse audiences.