Birmingham - James House

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Team Coordinator

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Team Coordinator

Location: Any SCC office (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

The SCC Framework Connect team supports UK public sector organisations by providing innovative IT solutions through Framework Agreements and maintaining strong relationships with customers and vendor partners. As the number of frameworks grows, the team is expanding its partner network to drive shared success. They are now looking for a highly organised Team Coordinator to handle key administrative tasks, enabling Partner Managers to focus on vendor relationships and margin delivery. This role is essential to keeping the team’s daily operations running smoothly.

Key responsibilities:

Helping to growing the business in line with company aspirations for Frame-work Connect, both in terms revenue and margin
Maintain up-to-date knowledge of relevant public sector frameworks, poli-cies, and procurement processes.
Support the Head of Framework Connect and Partner Managers with admin-istrative tasks including but not limited to;
Setting up new suppliers and customers in the system
Obtaining POs from customers and sending these to be processed
Booking in invoices from our suppliers
Liaising with credit control and accounts payable to ensure a smooth pay-ment process to our partners
Dealing with customer queries
Liaising with the Commercial team regarding the drafting of contracts and CCNs
Running reports as required

Skills and experience:

Required:

• Highly organised
• Excellent attention to detail, with high levels of accuracy at all times
• Strong interpersonal and communication skills
• Good at working in collaboration with a team
• Ability to deliver a high level of customer service

Nice-to-have:

• An understanding of the UK IT reseller industry, ideally within Public Sector
• Understands UK Public Sector frameworks and how they operate
• Experience in using CRM tools

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

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