We are actively building diverse teams and welcome applications from everyone.
Role: Supply Chain & Export Administrator
Location: Birmingham - James House
Contract Type: Permanent
Salary Package: £23,901 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
A Supply Chain & Export Administrator, Has the responsibility of despatching the products for a next day delivery warehouse, distribution centre, customers property or other locations. Their responsibilities are pivotal in maintaining the supply chain flow for stock levels and stock accessibility and supply of products to the engineers supporting customer needs.
Security clearance or willingness to apply will be required for this role.
Key responsibilities:
- Meticulously verifying that all orders are correctly picked, packed, and labelled, and double-checking them against packing lists to confirm their accuracy. Quality control is crucial, with items inspected for any damage or defects before packing.
- To create and attach correct consignment number labels to packages, ensuring accuracy in shipping addresses and barcodes. This involves double-checking labels for clarity and correctness to prevent any delivery issues. Labels must be generated and attached promptly to keep the workflow smooth and efficient
- Maintaining a good operational process for each of the team , Shipments match the delivery address on the work order as well as the label produced for each consignment. Regular checks on emails for a change of delivery or change of location per customer or engineer changes.
Load items in a timely and organized manner while ensuring proper handling to prevent damage or injury. Maximizing space utilization within the vehicle is crucial, along with distributing weight evenly to maintain balance and stability during transit. Loading items accurately according to their destination and delivery route helps streamline the unloading process upon arrival. Keeping accurate records of loaded items facilitates inventory management and tracking.
- Securely packaging items to prevent damage or breakage. Efficiency is key, as packaging materials should be used wisely to minimize waste and associated costs. Packaging also plays a significant role in representing the company's brand image, with attention to quality and presentation
- Create a courier based location where the products can be separated and loaded to pallets according on the courier being used. Designate a check on the pallets before being moved to make sure no consignments are contaminated on to the incorrect pallet.
- Create manifests ensuring that all items are correctly documented for transportation. Compliance with regulations and requirements Verification involves double-checking the manifest against the actual items to confirm accuracy. Accessibility ensures that the manifest is readily available when needed. Communication of important information about the items being transported is facilitated through the manifest. It also serves as a tool for tracking the movement of the product / work Orders.
- Ensuring that information provided is precise, reliable, and consistent. It involves double-checking data against reliable sources or standards to confirm correctness and paying attention to detail to avoid errors. Timeliness are also important, as information must be delivered promptly to maintain its relevance and usefulness. Quality control measures are essential to uphold accuracy standards, and establishing feedback mechanisms allows for continuous improvement.
- Ensure an end of day manifest is created for the Fedx / TNT courier , Make sure the pallets being moved are wrapped adequately and are in a good condition with the consignment label applied in a safe and secure way.
Skills and experience:
- Proficient in using computers and Microsoft programmes – being able to use Work, Excel, Teams are a must for this role. We have several internal software applications that we use, the person needs to be able to learn new programmes. These are basic software programmes so a good level of ability to learn new programmes is essential.
- Strong administration skills – a large proportion of this role will be associated with the administration of our sales – order process, ensuring that we can pick and dispatch the correct orders on time
- Excellent work ethics – we pride ourselves of working as one team, this often means some people having to step in and help others, at times taking the load for others giving them the time to focus on a specific task
- Communication Skills: Excellent communication skills, both verbal and written, are needed to effectively interact with stakeholders, present data insights, and address concerns in weekly meetings. Must be able to articulate findings, propose solutions, and collaborate with cross-functional teams.
- Attention to Detail: Demonstrated ability to meticulously conduct inventory audits and reconcile discrepancies with a keen eye for accuracy. Must possess a high level of attention to detail to ensure the integrity of vehicle inventory records and other related data.
- Process-driven with the ability to follow established procedures – we have clear processes which are required to ensure we have a smooth flow of orders. The person needs to follow processes but we also want people to challenge what we do if they feel we could improve what we do