Licensing Operations Specialist

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

• Position yourself as Licensing Specialist resource on Microsoft software and any other software vendors as relevant, and proactively update and maintain knowledge on a regular basis
• Assist with qualification of requests by speaking to customer as necessary in order to understand requirements or support the specialist sales team in this activity 
  
• Ensure that pricing submitted contains most appropriate pricing structures /banding at a customer level
  
• Create customer facing quotations in appropriate format with any associated documenta-tion as necessary
  
• Assist with quotation queries as required
  
• Be available to attend both internal and customer facing conference calls if relevant in or-der to assist in the quotation process
  
• Undergo appropriate training and obtain associated accreditations where relevant
  
• Provide central point of contact for the Operations team for order requirements
  
• Maintain communication with the sales teams and vendors throughout the sales cycle to ensure best possible engagement
  
• Assistance with/management of any specific vendor processes at both quote and order stage (including CSP quoting/billing process as relevant)
  
• Ensure department complies with all company policies and procedures
  
• Be responsible for delivering excellent standards in customer service
  

•  Proven experience in industry and sound technology background
• Excellent written and verbal communication skills
• Excellent attention to detail
• Ability to manage multiple priorities and meet deadlines
• Good analytical and commercial skills
• Adaptable and flexible in a fast paced environment