Birmingham - James House

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Surface Partner Manager

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Vendor Partner Manager - Surface

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: Competitive plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

The main objective of the role is to own the Client Device business with Microsoft Surface and reporting directly to the Director of End User Compute. You will cover a range of tasks including marketing, accreditation management and training, sales enablement, rebate maximization, sales process support, partner engagement, distribution engagement, sales operations, services development, managed services and more. This is a chance for a motivated individual to work with a key vendor that underpin SCC’s business today and to develop a detailed knowledge of the UK device market, the key vendors, key distributors and client needs.

A candidate does not need intimate knowledge of the device market or vendors, but should be willing to learn, be able to work in a varied team, often without explicit direction and be highly flexible and proactive. The ability to travel is important as you will need to visit multiple SCC and vendor sites on a regular basis across the UK and occasionally internationally

Key responsibilities:

You will need to build a clear plan for the next twelve months aligned with SCC and Microsoft’s aspirations and help drive that plan to a successful close.
You’ll need to create a clear marketing an enablement plan as part of that, working with SCC and Microsoft marketing leads to secure funding, build models, measure outcomes and learn from both the things that work and the things that don’t.
You’ll also need to work closely with sales, both within the business unit where you’ll have a dedicated sales head to help you close business, and with the various branches and territories within SCC – it can be quite complex, so not being intimidated by that is important
You’ll need to understand Microsoft’s partner scheme which is not easy but, if we get it right, can be highly profitable. Making this a key priority on taking the role on will be really important to long-term success.
Linked to that is a really good working knowledge of how to maximise SCC’s rebate position with MSFT Surface – we won’t expect you to be able to do this from day one, but it’s really important to SCC as a whole this gets done and will be a key measure of your success.
You’ll need to manage the deal registration process within Microsoft, and help SCC sellers to understand what they need to do to ensure MSFT sup-port us in deals
You’ll need to build out a stakeholder map of key people in SCC and vendors, and ensure we have the right people meeting one another to help drive the overall business – facilitation is key part of the role in a number of areas.
You will need to create and execute on an enablement plan that gets the SCC sellers enough information that they can quickly qualify and recom-mend Surface over other devices, but also recognising that they won’t be able to know Surface roadmaps or product line ups in any detail.
You will provide assistance as needed on bids, and support SCC sales through pricing requests, quotations and escalations to close business and protect relationships.
We’ll need to review the business regularly, so you’ll need to be able to fore-cast business accurately, internally and to Microsoft, do monthly reviews with the General Manager for Workplace on progress against the plan, and organise, chair and run the Quarterly Business Reviews with SCC and Microsoft Surface

Skills and experience:

Experience within the IT industry is preferable but not essential
Ability to work with numbers e.g. financial data, sales out reporting, shipment volumes etc is necessary, and a good degree of proficiency with Excel is highly desired
Proven track record of team work and achieving goals as part of a collective is key
Proven experience in understanding complex issues and providing remedies
Ability to develop working relationships in a complex, multi-departmental business environment
Ability to work with multiple stakeholders on a project of programme, and to manage expectations, communications and outcomes is essential
Ability to quickly absorb new information and synthesis it into existing models
Quickly develop frameworks for handling multiple simultaneous tasks is essential
Demonstrable willingness to take on new task, be flexible with inputs and think on your feet is key

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

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