We are actively building diverse teams and welcome applications from everyone.
Role: Reprographics Operator
Location: Central London, onsite (close proximity to Liverpool street)
Contract Type: Permanent, full time
Salary Package: £26,000 to £28,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am till 5.00pm, Monday – Friday, we would require you to be flexible to cover various other shifts when required.
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Key responsibilities:
- Reprographics service including photocopying and digital printing of both colour and black & white documents, in each case to a quality specification satisfactory to the Client.
- Binding and finishing services to documents including wire, comb binding, laminating and stapling, in accordance with the Client’s house style.
- Maintain quality control procedures agreed with the Client from time to time and in accordance with accepted industry standards.
- Ensure all Reprographics work is produced accurately and to specification.
- Provide expert advice about document management and production issues.
- Assist the Client Service Manager with client reporting, statistics and analysis.
- Document production using in-house software (A wide knowledge of word and excel formatting, PDF manipulation, i.e., OCRing, Quality control, PDF merging, renaming etc. may be required)
- Undertaking large volumes of printing, photocopying, scanning, binding and booklet making.
- Liaising with Client Services Manager and clients, taking bookings and recording incoming requests, communicating deadlines and delivery times.
- Prioritising work and outsourcing work to external providers where necessary.
- Responding to service calls from staff, logging machine faults with service providers and monitoring responses. Regularly review processes and look for opportunities to become more efficient.
- Any other duties as reasonably requested by the client or the Client Services Manager.
- To ensure production of high-quality documents to customers agreed standards and delivery.
- Preventative maintenance of equipment including call out reporting, monitoring of response times, machines cleaned and calibrated.
Skills and experience:
- Good experience working in a similar reprographics environment.
- PC literate; working knowledge of ADOBE Acrobat and PDF; converting documents to Word, PDFs, JPEGs and TIFFs.
- Ability to demonstrate experience using Canon copiers, heavy-duty guillotine, Velo, Comb, Coil, Wiro binding and booklet making machinery.
- Ability to demonstrate a full working knowledge of print room equipment, systems and procedures.
- Flexible approach to working hours when required to cover sickness etc