We are actively building diverse teams and welcome applications from everyone.
Role: Digital Automation Solution Consultant
Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office, home working & Customer site)
Contract Type: Permanent, full time
Salary Package: Competitive base salary, company car/car allowance, bonus scheme plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm Monday – Friday. We also offer the opportunity to benefit from a Core Hours arrangement (role-specific), providing flexibility around your personal needs
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
The Solution Consultant is a hybrid role combining customer relationship with solution design development and an overall focus on quality of technical design and delivery that demonstrates the capabilities of the Digital Automation Practices solution portfolio.
Key responsibilities:
- Support the Sales team as necessary in prospect/customer related calls & meetings.
- Ensure prospect and customer requirements are understood
- Support the Sales team to complete the RFI/RFP technical process and taking the lead as the author for technical response.
- Assist sales function in Proposal generation with creation of Statements of Work (SoW’s)
- Working with the customers in the definition of their “Road Map”.
- Provide client workshops to define requirements and architecture.
- Develop demos of the required solution, knowledge of JavaScript, CSS, HTML
- Develop the 4me platform offerings
- Liaise with customers and key stakeholders in support of the sales cycle.
- Present and solution complex software concepts and product capabilities in a business relevant manner
Skills and experience:
- Experience of developing and delivering presentations to large and diverse audiences
- Well organised and focused on results, motivated and works without constant supervision.
- Expert communicator with well-developed skills in listening, building rapport and presenting.
- Excellent written and interpersonal skills.
- Strong understanding of Microsoft Office.
- An ability to present to a range of audiences (CEO downwards).
- Service Management solution experience ideally with technical foundation in relevant business applications
- Ability to present and demonstrate complex software concepts and product capabilities at a high level
- Knowledge and skills of the 4me and ServiceNow platforms