1. Aligned to all Configuration service production areas and break/fix imaging services.
2. Responsible to Quality Assure (QA) own work.
3. Carry out shift supervision as and when required.
4. Carry out required operational processes.
5. Preferably a Health and Safety representative of the department. This is inclusive of being trained internally for the following; Emergency First Aid at Work, On Site Fire Marshall and Spillages however, this is not mandatory.
6. Mentor new starters within the manufacturers written instructions, ensuring satisfactory operation.
9. Assisting others pro-actively or upon request to ensure service levels and efficiency is maintained.
10. To escalate to Supervisor/Management any non-conformances within the agreed timescales.
11. To capture all required build data and status updates, onto the relevant business system that supports that service.
12. To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy.
13. To Maintain working area and ensure that all company property is handled with care.
14. Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided.
15. Working to Key Performance Indicator’s (KPI’s) varying dependant on configuration, order type and weight of items.
16. To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any other duties as necessary.
17. Trained to the relevant level to support configuration of server technology.
18. To adhere to the Configuration Centres ISO accreditations standards that supports this job role function.
1. BTEC/NVQ in PC/Information Technology Or equivalent qualification.
2. CompTIA A+ or demonstratable ability /experience in handling IT equipment in a similar role / capacity
3. Strong analytical and problem-solving skills with attention to detail.
4. Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
5. Demonstrated ability to work effectively in a team environment.
6. Ability to adapt to changing technologies and learn new systems quickly.
7. Experience with server upgrades/configuration.
8. Ability to follow documented procedures with precision and process in a timely manner.