Location
Birmingham - CV2
All Departments
Facilities
Advertising Salary
£11.44 per hour, Temporary role
Contract Type
Temporary
Support Services/Facilities

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Scanning Operator

Location: Birmingham, onsite 

Contract Type: Temporary

Salary Package: £11.44 per hour

Hours: 9.00 am – 5.30 pm Monday – Friday
 
Interview Process: 2-stage process
Why SCC?
  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company

Key responsibilities:
 
 Support the preparation of received customer hard copy originals, including:
Taking receipt of customer document originals from third parties (whether external couriers or internal SCC teams)
Ensuring that received customer document originals are recorded in the SCC DocuHub audit trail/Tracking system
Assist with the preparation of customer documents in readiness for scanning, including removal of staples, paper-clips etc; insertion of separator sheets, and the organisation of customer documents in a orderly and structured manner
Ensure that the handling and management of customer document originals is maintain in an environment which is free from any cross-contamination from other customer work
Support the scanning of received customer hard copy originals
Process customer hard-copy documents through the SCC scanners
Ensure quality assurance measures are adhered to at all times
Ensure that the scanning of customer document originals is undertaken in an environment which is free from any cross-contamination from other customer work
Support the reconstitution of customer document originals
Ensure that customer document originals are reconstructed post-scanning to the same structure as received 
Where original binding cannot be replicated, ensure customer document original is reconstituted to a suitable alternative format
Ensure all governance processes are undertaken as instructed
Complete quality assurance checks for all customer work scanned
Escalate any quality issues according to process
Support the indexing and exception management of any scanned document, including but not limited to:
Accurately file name and index scanned documents
If required manage any exceptions through the provided process
If an exception falls outside of the available process, escalate issue to Lead Operator, Team Leader or Manager as appropriate
Ensure quality check processes and procedures are undertaken for any indexing or file processing stages
Support wider DocuHub operation including but not limited to reprographics and Hybrid Mail services
 
Skills and experience:
  • Pro active, organised and well structured in your approach
  • Take ownership of tasks 
  • Customer focus 
  • Self motivated 

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
 
Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/
 
 

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