Birmingham - Academy

Administration & Customer Service

£26k to £28k plus benefits

Permanent

Academy

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Office Administrator

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Office Administrator - SCC Academy

Location: Birmingham (SCC Academy), onsite 5 days per week

Contract Type: Permanent

Salary Package: £24k to £28k plus large company benefits

Hours: 9.00 am till 5.00 pm, Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

SCC Academy is a dynamic charitable organisation that offers IT training at its state-of-the-art facility in Tyseley, Birmingham. Our mission is to empower adults (who are 19 or above) seeking a career change or aiming to advance in the booming digital tech industry. With a focus on delivering high-quality, in-person training, we provide the tools and skills needed for individuals to thrive and access exciting opportunities in further education or employment. Join us in shaping futures for individuals in the digital world!

This administrator role will give you an amazing chance to embed into SCC Academy and make a true impact on a daily basis. The SCC Academy has gone through a number of positive changes recently and you can be part of this continuing success.

An Enhanced DBS check will be required for this role for the safeguarding of individuals and vulnerable adults.

Key responsibilities:

Liaising with external stakeholders to ensure administration requirements are diligently tracked and monitored.
Support the SCC Academy team to ensure all administration requirements are being actioned.
Provide administrative support and assistance to SCC Academy employees.
Produce standard letters and documents from draft.
Undertake routine clerical activities/duties, e.g. photocopying, filing, emailing, completing routine forms.
Maintain and create Excel dashboards.
Maintaining compliance with GDPR, data protection laws and requirements.
Be a point of contact for students requiring support and referring them to appropriate staff.
Promote the welfare of all staff and students and to be committed to promoting diversity, inclusion and safeguarding.
Undertake reception duties: receive visitors, receive and deal with telephone calls.
Greeting attendees, visitors and following sign in security protocols.
Taking ownership of day to day running of the academy and taking initiative to ensure daily issues are resolved.

Skills and experience:

Proven experience/background in an administration role
Fully compliant with GDPR, data protection laws and requirements.
A good working knowledge of computer software packages including Microsoft Word, Excel and Outlook, PowerPoint.
Experience of diary management.
Excellent numeracy and literacy skills.
Effective verbal and written communication skills.
Good time management skills.
Ability to organise and prioritise own workload.
Ability to self-evaluate own learning needs and actively seek to develop these.
Ability to work independently & as a team
Able to build good working relationships at all levels – students, coaches, senior management, board of trustees etc.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

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