We are actively building diverse teams and welcome applications from everyone.
Role: File & Records Administrator
Location: London (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: £25,000 - £28,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm, Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
The File & Records Administrator will be responsible for supporting the File & Records function for the Customer London office.
The role will provide support to the firm in respect of physical and electronic file and records management.
Key responsibilities:
Filing (both physical and electronic)/ Documents/ Files/ Boxes/ Deeds:
- Organising and managing the storage and destruction of documents, deeds and files;
- Dealing with file, box and deed requests from secretaries and lawyers;
- Requesting files, boxes and deed retrieval from off-site storage or roller racking as required;
- Collecting and clearing files, boxes and deeds for off-site storage or roller racking as required;
- Preparing, processing and storing files, boxes and deeds;
- Reprocessing items in order to update the F&RM system with correct information;
- Reprocessing matters from temporary storage;
- Electronic filing - to include but is not limited to; emails, letters, invoices and correspondence;
- Relevant customer virtual folders are always accurate and up to date before the end of each working day;
- Creating and sending reports to the Business which F&RM produce;
- Cleansing the F&RM system, making sure it is up to date.
General Records:
- Helping to maintain the firm’s clear desk/good housekeeping policy;
- Dealing with queries on the phone, via e-mail and face to face contact;
- Monitoring file rooms, Carousels, Filing Trolleys - advising on usage;
- Liaising with the customer Resourcing Managers in respect of their particular teams;
- Covering other areas within the wider Facilities department as and when required;
- Flat-pack boxes – Ordering from current supplier when needed. Delivering to the Business when requested;
- Shredding – Dealing with any queries regarding the shredding of paper and following the process thereof;
- Boxes/Files – moving and lifting files.
Skills and experience:
Skills
- To fully understand our F&RM and DM systems, matter folders and document types;
- A High level of accuracy and attention to detail – filing in correct time and date order on correct files;
- Effectively prioritising workloads and working in a methodical way;
- Meeting deadlines and liaising with the appropriate person if a deadline is causing difficulty to provide a more realistic time estimate;
- To work as part of a team, sharing knowledge and information where appropriate;
- Strong administration and organisational skills;
- Effective communication skills;
- The candidate will work closely with the F&RM team as well as being able to work unsupervised and must be able to use their own initiative;
- They should also have the ability and skills to assist the F&RM Team Leader with tasks and projects when called upon.
Knowledge and Experience:
- The candidate should have experience working within an F&RM Department;
- They will be experienced in F&RM and DM systems and demonstrate the ability and knowledge associated with this;
- The candidate will show an awareness of compliance with relevant legislation and regulations;
- They will be able to deal effectively and efficiently with clients and employees at all levels and possess the necessary qualities for such a role.
They will bring with them, knowledge of systems which will assist in the development of filing systems to meet the administrative, legal and financial requirements of the Business.