We are actively building diverse teams and welcome applications from everyone.
Role: Warehouse Operative AFS
Location: West Midlands (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: National Minimum Wage plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
The warehouse role plays a critical function in the supply chain by ensuring that goods are stored, handled, and distributed effectively to meet customer demands while maintaining operational efficiency and compliance with regulations.
Key responsibilities:
Duties:
Create shipments , book in a Purchase request ,update work orders , access work orders for a warranty aspect , Collate a bin report for checking of stock locations , Repaired stock transfers , adjustments and product changes , defective stock movements and creation of Repair work orders etc. Each process will be broken down to understand the requirements of each process
Shipment creation:
A shipment is created from the D365 software which is printed off in a standard shipment format which gives you the product , bin id , quantity and delivery address etc. The process is created every 30 minutes and is a manifest of what is picked by who, date , time etc. Shipments must be completed correctly which will include any image process designated to a specific customer or product owned by the customer. This will also need a Configuration work order creating for the imaging team.
Purchase order:
Each booking in purchase request has a different aspect , booking stock in to a bin id ready to utilise for any requests.
Warranty aspect where the product needs to be labelled in a specific way , updates added to a D365 timeline entry and email sent to the respective area for an update on the delivery , delivery location etc.
Customer purchased stock which is designated to a specific contract under a customer suffix.
Transfers:
A product is repaired via our engineers and is passed to a designated location for transferring in to stock.
An engineer returned stock needs to be transferred to a warehouse bin and is updated against the engineers bin and the new stock holding bin id.
Adjustments :- An adjustment can be done in several ways , product changes which aligns to the MPN (manufacturers Part Number).
Adjustment of stock off the system for a disposal process usually designated by the customer or aged stock no longer used on the contract.
Deliveries:
Any product that is received from a courier where the box is damage needs to be opened and highlighted to the relevant team/ Supplier and make them aware of potential damage claims.
RMA Returns:
When a product is returned on an Unused RMA the box needs to opened , have the serial number and asset checked . The condition of the unit and the information on the unit matches the return. Any issue’s need to be escalated to the Senior team.
PI / Bin reports:
All members of the team are expected to perform a bin check and perform a PI on the bin to ensure stock levels and stock reports are correct. If any issue’s arise then this goes to the senior team to investigate.
Pallet creations: Any pallet created needs to be verified , stock holding where the stock is going height and weight of the pallet depending on bay being used.
Skills and experience:
- Stock management is keeping track of what products you have, how many you have, and when you need to reorder them. It's like keeping a well-organized pantry at home so you always have what you need for meals. By managing stock effectively, you avoid running out of products and wasting money on excess inventory. It's all about balancing supply and demand to keep things running smoothly.
- When a company receives goods from a supplier, they compare the items received with what was listed on the PO. It's like ticking off items on a checklist to make sure everything is there. If the products match the PO, the company confirms the receipt of the goods. This is like signing off on a delivery to acknowledge that everything is correct. Confirming products on a PO helps ensure that orders are accurate and complete
- When the number of items listed in the inventory system doesn't match what's physically counted in the warehouse. It's like expecting to have 10 apples but finding only 8. Stock discrepancies can happen due to various reasons such as errors in recording, theft, damage, or misplacement of items. Resolving stock discrepancies involves investigating the root cause of the discrepancy and taking corrective actions to reconcile the inventory records with the actual stock levels
- Warehouse filling is an ongoing process that requires careful planning, efficient execution, and effective coordination among various stakeholders to maintain optimal inventory levels and meet customer demand.
- By following these steps and leveraging the features available in the Inventory Management module of Microsoft Dynamics 365, organizations can effectively conduct pallet checks to ensure accurate inventory tracking and management within their warehouses.
- When a customer reports an issue with a product covered by warranty, they contact the company for assistance. The company verifies the warranty coverage and gathers information about the problem. It's like diagnosing a patient's symptoms to figure out what's wrong. If the issue is covered under warranty, the company provides a solution, such as repairing or replacing the product.