Digital Workplace CTO

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

• Deal Leadership & Strategy
   Act as the technical owner for major Digital Workplace pursuits, typically £20M+ Total Contract Value (TCV) or equivalent.
   Translate customer business objectives into a strategic technical vision and roadmap.
   Partner with Deal Makers to shape win themes, solution positioning, and deal strategy.
• Client Engagement & Executive Advisory
   Engage directly at C-level to articulate the Digital Workplace vision, solution strategy, and value proposition.
   Lead and facilitate Digital Workplace Strategy Workshops, helping clients shape their future-state workplace architecture and transformation roadmap.
   Provide C-level advisory, offering thought leadership on workplace modernisation, AI-driven support models, employee experience, and operational efficiency.
   Serve as the senior technical face of the pursuit, guiding executive stakeholders through solution design, trade-offs, and innovation opportunities
• Solution Architecture & Design
   Lead end-to-end architecture for Digital Workplace solutions, including End User Computing (EUC), Digital Employee Experience (DEX), service desk, collaboration ecosystems, automation/AI, and cloud-based virtual desktops.
   Ensure proposed solutions are aligned with SCC services portfolio, robust, scalable, financially viable, and reflect the latest industry innovations.
   Align proposed solutions with global standards whilst ensuring they are realistic for delivery.
• Governance & Assurance
   Provide architectural governance throughout the deal lifecycle, solution reviews, risk assessments, cost modelling, and delivery assurance.
   Ensure alignment with security, compliance, and enterprise architecture standards.
   Identify delivery risks and define pragmatic mitigation strategies.
• Collaboration & Stakeholder Management
   Work with local and global delivery teams to validate deliverability, transition plans, and operational models.
   Partner with finance and commercial teams to shape pricing, cost structures, and business cases.
   Support Deal Makers during negotiations and clarify technical requirements within contracting processes.
• Innovation & Thought Leadership
   Act as a visible industry thought leader by presenting at events, participating in podcasts and panels, and authoring white papers and thought leadership content to enhance the organisation’s Digital Workplace profile.
   Working with Product Management team, contribute to future Digital Workplace offerings, playbooks, methods, and reusable assets.
   Represent the organisation as a thought leader in Digital Workplace transformation through client engagements and internal knowledge sharing.
  
  
  

• Technical Expertise

   10+ years’ experience in Digital Workplace / EUC / Collaboration architecture.
   Proven track record of winning and shaping large Managed Services deals for enterprise clients.
   Strong knowledge of Microsoft 365, Intune/SCCM, VDI/DaaS, DEX platforms, automation and AI-led support, cloud technologies, and ITSM platforms.
  
• Commercial & Deal Skills
   Extensive RFP experience and the ability to design commercially viable solutions.
   Solid understanding of managed service constructs: XLAs, SLAs, KPIs, staffing models, and financial frameworks.
   Ability to balance innovation with cost competitiveness and operational feasibility.
  
• Leadership & Communication
   Strong executive presence with the ability to engage, influence, and advise C-suite stakeholders.
   Excellent storytelling and presentation skills, able to simplify complex concepts for non-technical audiences.
   Highly collaborative, able to operate effectively across global, matrixed environments.
  
• Preferred Qualifications
   Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
   Relevant certifications such as Microsoft 365, ITIL, TOGAF.
   Experience within large IT services or consulting organisations