We are actively building diverse teams and welcome applications from everyone.
Role: Reprographics Operator/Courier
Location: London (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent, full time
Salary Package: £25,000 to £27,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.30 am – 6pm Monday – Friday. We also offer the opportunity to benefit from a Core Hours arrangement (role-specific), providing flexibility around your personal needs
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Key responsibilities:
- Undertaking large volumes of printing, photocopying, scanning, binding and booklet making
- Liaising with staff and clients, receiving incoming requests, communicating deadlines and delivery times
- Prioritising work and outsourcing work to external providers where necessary
- Liaising with the Client/Supplier to ensure timely delivery of completed work
- Ensuring the Print Room is appropriately stocked with supplies such as paper, toner etc.
- logging machine faults with service providers and monitoring responses. Along with the team, regularly review processes and look for opportunities to become more efficient
- Any other duties as reasonably requested by the Print Room Manager or Client Services Manager
- To ensure production of high quality documents to customers agreed standards and delivery
- Preventative maintenance of equipment including call out reporting, monitoring of response times, machines cleaned and calibrated
- Customer communication
- Stock take, meter readings and overtime
- Develop and maintain good staff discipline in attendance, timekeeping, appearance and attitude
- Compliance with Billing cost recovery system or Access database logging
Skills and experience:
- Good experience working in a print room environment
- PC literate; working knowledge of ADOBE Acrobat and PDF; converting documents to Word, PDFs, JPEGs and TIFFs
- Ability to demonstrate experience using Canon copiers, heavy-duty guillotine, Velo, Comb, Coil, Wiro binding and booklet making machinery and Large Format Printing (Print and Scan)
- Ability to demonstrate a full working knowledge of print room equipment, systems and procedures.
- Flexible and professional approach; ability to communicate confidently at all levels
- Full UK Driving Licence