Location
Birmingham - James House
All Departments
Human Resources & Learning
Contract Type
Permanent
Support Services/Facilities

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: People Business Partner Assistant (Part Time)

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: Competitive plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 20 hours across Monday – Friday. We also offer the opportunity to benefit from a Core Hours arrangement (role-specific), providing flexibility around your personal needs
 
Interview Process: 2-stage process

Why SCC?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working & core hours in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
 
As a People Business Partner Assistant, you will play an important role in aligning our company values of family, passion, responsibility, customer first and agility with our people practices, to help make SCC a great place to work.

You will be a main point of contact for our colleague relation activities, providing guidance and support to managers and colleagues on a full range of activities (including policies and procedures, terms and conditions of employment, absence management), escalating more complex issues to our People Business Partners.

You will help drive a positive colleague experience with providing coaching to our managers, helping to create a positive experience for our colleagues, and ensuring the best support is given to our people.
 
Key responsibilities:
  • Work closely with the People Business Partners to support their business areas around colleague relation cases and assist with any change / project / strategic work, as and when required.
  • Act as a point of contact for colleague relations matters and other people topics, providing advice, guidance & coaching, and one-to-one training to managers and colleagues in the effective use of our People policies and procedures, ensuring that a customer first approach is always maintained.
  • Coach and support managers in the effective management of non-complex casework including consultations, investigations, disciplinary, grievance, absence, flexible working and performance matters from beginning to end, ensuring that they are well managed, recorded, tracked and  meet the requirements of our policies, escalating more complex issues to the People Business Partners.  In addition, also ensuring that all cases are actioned in a timely manner without any unreasonable delay.(Non-complex includes routine, straightforward, and relatively simple colleague related situations or cases requiring following standard procedures with limited, if any, strategic input).
  • Be fully aware of and understand our people policies and procedures, ensuring you are fully competent to coach on them effectively.  In addition, ensure HR and Employment Law knowledge is up to date and any advice given is always in line with law and best practice
  • Support managers in the preparation of all casework letters, ensuring legal requirements are met.
  • Manage employee welfare matters, such as maternity leave, flexible working requests, occupational health referrals, and attendance.
  • Ensure all Colleague Relations matters are updated on the People Tracker in real time
  • Deliver an efficient and quality service, and work to a continuous improvement model.
  • Support the wider People function in undertaking colleague engagement activities and processes.
  • Support and assist other team members as and when required with administration processes and tasks.
Skills and experience:
 
  • Highly organised with good attention to detail, analytical/problem solving skills and strong communication skills 
  • Demonstrable experience of completing multiple tasks at any one time, whilst managing a number of non-complex cases 
  • Fully conversant and up to date with all aspects of employment law and HR best practise
  • Ability to be flexible and show agility at all times, whilst balancing the fine act of stakeholder management at all times 
  • Ability to manage own workload and work independently, managing conflicting deadlines and prioritising workload as necessary
  • Good knowledge of D365, with the ability to build and run reports for Business Partners as and when required 
  • Experience of working in a fast-paced environment
  • Shows compassion, yet has a commercial way of thinking
 

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

 
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
 
Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/
 
 

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