Birmingham - James House

Administration & Customer Service

Competitive base salary plus company benefits

Permanent

Support Services/Facilities

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Catering Assistant

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Catering Assistant

Location: Birmingham, James House

Contract Type: Permanent

Salary Package: Competitive plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 7:00am till 3.00pm, Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

Under general supervision of Catering Manager, catering assistants will ensure they complete their duties to meet standards in line with agreed procedures and provide a warm welcome to staff, clients and visitors, so that the reputation of SCC catering function is maintained and enhanced.

Key responsibilities:

Observe all health and safety at work regulations in accordance with statutory obligations.
Report any unsafe practices or broken machinery/equipment to the Catering Manager, so that remedial action can be taken immediately
Follow COSHH procedures
Participate in basic food hygiene training and health and safety training as required.
Record keeping – ensure that necessary checks are made and recorded in accordance with our Food Hygiene Policy.
Follow cash handling procedures accurately and as instructed, reporting any discrepancies to Catering Manger
Ensure all aspects of security, fire and emergency are carried out, so that established good practices are adhered to.
Train in emergency evacuation of the building
Provide high standards of customer care, so that our reputation is enhanced and sales targets achieved.
Assist customers with queries in a professional, courteous and friendly manner, so that customer care standards are met and complaints kept to a minimum
Ensure the Servery and any Function Rooms in use are presented to high standards so that customers enjoy a comfortable and welcoming environment.
Undertake all tasks as trained and directed so that high standards of food hygiene and health and safety are met.
Produce and prepare food to comply with the menu in accordance with the food hygiene standards identified within our Food Hygiene Policy. This will include all hot and cold food, group catering and event catering as required.
Prepare food for functions and events.
Check food deliveries and report any discrepancies immediately to Supplier and Catering Manager.
Ensure all stock is stored appropriately and used in rotation.
General kitchen cleaning to follow cleaning schedule.
Report any illness or symptoms of food poisoning or food-borne disease immediately to the Catering Manager to safeguard the health of others.
Ensure thorough and frequent hand-washing as detailed in the Food Hygiene Manual.
Ensure that you lead by example by following all points above and that the team are adhering to all Statutory regulations

Skills and experience:

Good communication skills
Hold basic or intermediate food hygiene certifications
Be able to work in a team and independently
Cash handling experience
Be able to be work under pressure

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

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