We are actively building diverse teams and welcome applications from everyone.
Role: Repair Centre Engineer – E1
Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: £23,800 per annum plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm, Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose: Provide a professional repair to a variety of hardware and peripherals within SCC Repair Centre.
Security clearance or willingness to apply will be required for this role.
Key responsibilities:
- Diagnose and repair devices such as but not limited to, PC’s, Laptops, Printers, retail equipment etc.
- Ability to repair devices at component level
- Capable of supporting other departments as and when required
- Update relevant business systems to the required standards and in line with agreed processes
- Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace
- To be approachable and accepting of Training requirements in relation to the role and operation.
- To maintain the skills and knowledge required within the team to perform the role to the required standard
- Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided.
- Must be able to embrace new technologies and adapt to change.
- To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
- To assist the Management teams in the daily running of the operation, through the above and any other duties as necessary.
Skills and experience:
- Experience in electronics repair or technical maintenance environment
- Familiarity with diagnostic tools and repair techniques
- Accreditations to repair Tier1 Product repairs e.g. HP/Lenovo & Dell.
- Ability to identify and resolve faults using standard diagnostic tools
- Careful and precise handling of equipment to ensure high quality repairs